fbpx

FAQ

It’s really simple. All you have to do is drop by the gym during our staffed hours and our team will take you through the process. After that, it’s just a matter of collecting your access key tag and you’re free to enjoy all our awesome facilities and more.
We offer a range of memberships and member-only deals. To find out more, give us a call and our team will talk you through the options. Or better yet, Book a Tour and come see for yourself!
No problem. We do offer per entry rates for non-members at S$30 per entry for 3 hours of gym usage. That said, as a member, you’ll enjoy unlimited access for the duration of your membership.
Yes, we do! Click here to book your free trial. See you soon!
Yes, we have changing facilities and showers on site.
When you scan your access key tag, your ID number is transmitted to our database. Once we verify that your membership is active, the system releases the door to give you access to the gym. As The Loft Gym is only staffed part of the day and only on certain days of the week, do always remember to bring your access key tag with you.
If you lose your access key tag, you’ll have to purchase a replacement key tag at S$100 (non-refundable). Please also inform our team immediately.
No. Your access key tag is only for your personal entry to The Loft Gym. Misuse or unauthorised use of your access key tag (e.g. lending your key tag to your friends or family) may result in termination of your membership.
If your membership expires, your access key tag will be automatically deactivated, denying you access to the gym.
Please speak with our friendly staff anytime to renew your membership. Or contact us.

CAN’T FIND THE ANSWER TO YOUR QUESTION? ASK US.

Book A TOUR

Check out the gym with a free guided tour. We’ll show you around, introduce you to our trainers and answer all your questions. No pressure, no obligation.